Toro Recycler Self-Propelled Mower Briggs & Stratton 6.75 TP (22") #20331

This is the best lawn mower that I have ever owned. I opened the box, easily put it together in minutes, topped it off with oil (which it came with), loaded it with fresh gas and she fired up after just one pull. This thing mowed through my lawn that was over 8 inches tall in one pass like it was nothing. It even chopped up some pretty big tree limbs with ease. The Toro 20331 is easy to use and the "Self Propel" feature works great! It has an adjustable speed, at full speed you almost have to power walk to keep up with this thing. ... I had so much fun mowing my lawn I went next door with it. My neighbors are out of town and their yard is almost at 3 feet near the road (I just wanted to see what this thing would do) It barely bogged down as it cut their grass and weeds down to a perfect 2 1/2 inches. This thing is a Work Horse!

Bought a Toro self propelled, front wheel drive, mower last year. It mowed our average sized lawn without a problem for the first 7 months when suddenly the front wheel drive stopped working. Brought it back to Home Depot under Warranty. Home Depot policy is to charge $35 for diagnosis which is refunded after the warranty is honored and the unit repaired. I paid and they sent mower off to the Toro authorized repair center. Two weeks later it's back with a charge of $55 for a "normal maintainence" repair. I protested and after discussing the situation they agreed to waive $20 of the $55 but couldn't do anything about the remaining $35(?). I then contacted Toro customer (no) service by phone and was firmly told that, in spite of what this appeared to be, if the Toro authorized repair facility determined it was a maintainence related repair then the customer charge was valid and would stand!
This was without doubt a warranty problem. There was no abuse, the mower still looked brand...Read more

i was going to buy this item on amazon and i saw the exact same mower at home depot in nj were i live for $299.00 and only 3 % sales tax !!! why so expensive ????