Poulan Pro 25HHT 22-Inch 25cc 2-Cycle Gas-Powered Hedge Trimmer

 (22 customer reviews)

trimmer didn't work on arrival, looked used/refurbished, and is NOT eligible for
amazon return. it's nearly impossible to reach an actual person at poulan and once
you do, they is no way you can manage a return. instead, you need to hoof
it to an authorized dealer and whenever they get to it, they decide if it's fixable or needs
replacement. i paid for overnite shipping for a reason, which is not for the trimmer
to sit at a dealer's. it pretty much seems that they will not allow for a return for
refund only exchange and repair. since i needed a trimmer i ended up doing what i
should have done in the first place and bought a stihl trimmer while awaiting the outcome
of this ill-faited and costly endeavor. unless you got faith in poulan, don't mind having
no recourse at all, and enjoy automated phone trees, i suggest you stick with a reputable
brand or at least a product eligible for amazon return.

The very first time I tried to start it, the pull rope got stuck. Called the company and they gave me the names of the only two authorized service centers in New Jersey. Both the centers were over 20 miles away. Turned out that one of the centers had gone out of business and the other one was my only option. Took it in there, they said if it was a manufacturer's defect, it would be covered under warranty. After a week they called me back and said there was an extra screw in there which caused the Pull rope to get stuck and they fixed it under warranty. Since the time I brought it back, it has been working great and I like it so far.

Refurbished resmhurbished, this trimmer is plenty powerful and runs like it is brand new, like a champ. It starts up well too, and I like that the startup instructions are on a sticker on the machine. The blade cuts great on anything up to about 3/4" in diameter, which is plenty for most homeowners. Probably a good idea to put a fine mist of oil on the blade after use or for storage, since it is not stainless and can rust. Overall a good machine at a good price, however it has went up in price $75 since I purchased it a few months ago for $120. A pricetag of $195 for a refurbished machine isn't exactly what I would call cheap, however in my experience the Poulan trimmer works very well. Just at $195, I would consider spending a bit more money to get a brand new Stihl gas hedge trimmer which I have also used and works even better than the Poulan.