Comment: Didn't work when assembled and charged the first time. Appeared to be a new unit. Had to buy another bolt from the store in order to assemble, because the one that came with it simply would not fit, as the other reviewer indicated. Appears to be a nonworking unit out of the box, consistent with the sloppy manufacturing error of shipping a key bolt that doesn't fit.
Customer Rating:
Summary: Some good, some bad, overall I like it 2010-03-04
Comment: As with the other reviews, mine is mixed.
The unit arrived in a box that had been crudely resealed with one 3" wide strip of tape used on each seam. ALL of the top tape had failed and the top flaps were loose and could be opened by hand. Two of the corner vertical seams were ruptured at least halfway down. I've never gotten a package so messed up via UPS before.
It appeared everything was there, however, so I accepted it.
The unit had a bent height-adjustment bracket (sheet metal) that I straightened with a crowbar so it would work. Then I noticed what smelled like battery electrolyte that had run out from underneath the motor/battery cover. I removed the cover (you'll need a LONG Phillips screwdriver bit or a bunch of magnetic extensions) and saw some more electrolyte inside, and that some of the battery hold-down clamps were badly corroded. The batteries on this are "sealed" lead-acid batteries, two 12V at 17 amp-hour capacity for 24V total. One of them had clearly been dripping a bit, probably because the box had been stored on its end during shipping or in storage.
I snapped off the cover on that battery to find loose rubber caps on some of the cells. The electrolyte levels were pretty good, with just one cell having it down to the tops of the electrodes, so I just topped off the batteries with distilled water, cleaned up the corroded battery clamps, and closed everything back up. I'd say you can turn this mower on its side for a short time to sharpen the blade, etc., but don't leave it anything but upright for long.
The motor is a DC, brush-type motor. Simple and reliable.
In use, it works fine. I have two lawns, front and back, each about 25 X 35 feet. With the unit showing full charge I did both lawns and it still showed full charge. One lawn was already short, the other medium high. So it's clear this mower has a lot of mowing capacity.
It's about as heavy as my old gas mower, because the batteries being lead-acid are just plain heavy. The old battery technology is probably why this unit is both kinda heavy and so cheap.
The mulching attachment works very well, I don't know where all the grass cuttings went, they just disappeared. I haven't tried it with the bag on the back yet.
I'd say if you're prepared to have to do a little tinkering with the mower once you get it, and don't mind that it's not as light as units with expensive Lithium batteries, it's a good value for the money. Since the batteries are normal lead-acid batteries, they could be replaced in years to come if they develop problems.
My mower appeared to have been in storage for awhile -- the corrosion on the battery clamps wouldn't have happened quickly -- and then crudely resealed. But all the parts were in the box, and it works.
Bottom line: I didn't appreciate the amount of fiddling it took to get it to be "right" -- and maybe you won't have to, but maybe it could be worse too -- but for the price I'm happy with it.
-- Mike
Customer Rating:
Summary: Sent open box item 2010-02-18
Comment: The mower appeared to be used. Inside boxes were opened and components like the charger laying opened in the box. The mower top plastic appeared faded. I returned this item to Amazon. I don't know how they can sent an item in this condition.
Customer Rating:
Summary: $200 you get what you pay for 2010-02-05
Comment: Same as others - lots of bent parts - I suspect the UPS drivers - mower is heavy they send one man, he drops it where ever he can. mower works well out of the box. wont know how I like it till spring time when you need a mower. I'll update after using the mower to cut
Customer Rating:
Summary: Easy to put together & use 2010-01-10
Comment: We had no problem putting this mower together. All you have to do is assemble the handle. The mower is really easy to use and cuts better than our previous gas mower. We have a smaller lawn but I can see this mower working just fine for a larger lawn.
When cutting taller thick grass start at the higher height and then go back over the lawn at the height of your choice.
The mower is easy to store and clean. Make sure to read all the instructions for usage to know how to properly charge the mower.